Privacy Policy
Effective Date:
2025
Built by Turay (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in connection with our services, including AI-powered automation, appointment scheduling, and communication solutions for homeowners and local service providers.
Our business operates under U.S. law and is headquartered in
Richmond, Virginia
.
Information We Collect
By submitting your information through any form on our website, advertisements, SMS, or email campaigns, you agree to allow us to collect the following:
Full name
Phone number and email address
Home or business address (if applicable)Service preferences or automation needs
Lead source data (form, ad, campaign)Appointment history and communication records
Website or form usage data
AI interaction logs (if applicable)
Your Consent to Communications
By providing your phone number and/or email, you give express written consent to receive communications from
Built by Turay
, including:
SMS or MMS messages
Automated phone calls
Email communications
Service updates, appointment reminders, and promotional offers
Consent is not a condition of purchase.
Message frequency may vary. Standard message and data rates may apply.
A2P 10DLC Compliance Notice
Built by Turay uses an
Application-to-Person (A2P)
messaging system over
10-Digit Long Codes (10DLC)
to ensure secure and compliant communication. All messaging adheres to carrier regulations under the
Telephone Consumer Protection Act (TCPA)
and
CTIA
guidelines.
Messages may be delivered via automated technology. By submitting your phone number, you confirm you are the authorized user and agree to receive such messages.
Opt-Out and Contact Options
You may opt out of any communications at any time by:
Texting STOP to any SMS messageClicking Unsubscribe in any email
Contacting us directly at [email protected] us at (571) 320-9035
Once you opt out, you will no longer receive non-transactional communications unless you opt in again.
How We Use and Share Your Data
We use your information to:
Deliver and enhance our AI automation services
Fulfill service requests and scheduling
Send confirmations, reminders, and updates
Personalize communications through AI-based workflows
Your information is
never sold
. It may be shared with trusted service providers under confidentiality agreements solely for the purpose of service delivery or as required by law.
Data Security
We implement
industry-standard security measures
to protect your information, including SSL encryption, access restrictions, and secure database infrastructure. While no digital system is completely immune from risk, we actively work to safeguard your privacy.
Your Rights Under U.S. and State Laws
Depending on your jurisdiction, you may have the right to:
Request a copy of your personal information
Correct inaccurate or outdated information
Request deletion of your data
Limit certain types of processing activities
Residents of
California
have additional rights, as outlined below.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may request:
Information about the categories of data we collect and why
Correction or deletion of your personal data
Restrictions on the use of sensitive personal data
Opt-out of sharing data for targeted advertising
We do
not sell your personal data
, and we will never discriminate based on your privacy choices.
To exercise your California rights, contact us at
.
Final Note
By interacting with
Built by Turay
through our forms, website, or communication systems, you acknowledge that you have read, understood, and agreed to the terms in this Privacy Policy.
© 2025
Built by Turay™
| Based in
Richmond, Virginia, USA
Contact:
📧